Data Services Specialist

Rina picture_Edited


Contact Rina Kritzinger for more information about this position.

We’re looking for an enthusiastic Data services specialist to join our Dutch team to help us serve and grow a range of accounts in different industries. You will focus on client services and support as well as data management. Your responsibilities will include execution of SLA’s, maintenance of client systems, implementations of new systems and keeping clients satisfied. As data is at the core of our products, you will need to have knowledge of and experience in working with and processing of data.

We expect this candidate to be based in the Netherlands.

What you'll do:

  • Loading and processing of client data, using ETL technology and more manual procedures
  • Pro-actively check that automated jobs and services are running on client systems to prevent clients from alarming us of things that are not working (daily)
  • Be responsible for the classification of data and dealing with changes in data files
  • Create databases in a development environment
  • Do checks after processing of data and report strange trends
  • After validation of data, migrate it to the live environment and deliver it to the client
  • Communicate with clients regarding data (timing of delivery, discussing changes, discuss outliers)
  • Communicate with third-party data vendors in case of data anomalies or missed deliveries
  • First point of contact for clients when they have questions with regards to the data they see
  • Where possible, identify steps in the process that can be automated and come up with a plan to automate
  • Give training and support usage at the client
  • Perform regular health and performance checks for delivered solutions
  • Preparing and partaking in quarterly reviews and SLA reviews at his clients

Skills, talents, and experience you'll need:

3 years of hands-on experience on the following:
  • MBO or HBO degree
  • 3-5 years of relevant experience
  • Experience with Excel
  • Affinity and previous experience with data
  • Be proactive, organized and have an eye for detail
  • Be able to work independently and take responsibility
  • Good communication skills
  • Good command of the English language, Dutch language is a plus

What you can expect from us:

  • Competitive salary and benefits
  • Pension scheme 100% paid by the company
  • 24 holidays (based on full time)
  • Opportunities for personal and professional growth
  • Working in a highly innovative company with colleagues that are there to help you learn and grow
  • A friendly atmosphere and a fun, young and international team
  • Regular team and company events
  • Flexibility in combining working from home/working from the office
  • Support with home office equipment
  • Reimbursement of travel expenses

Company Information:

ScanmarQED is one of Europe’s leading marketing technology firms. Our software helps our clients understand the impact that their sales and marketing decisions make on consumer behavior. Whether we are operating the solutions on behalf of our clients (in an outsourced capacity) or our clients are using the software themselves (insourced), it’s our technology and industry knowledge that helps to make the difference.

We are an equal opportunity employer; we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender or gender reassignment, disability or race including colour, nationality, ethnic or national origin.


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