Data Services Specialist

We’re looking for an enthusiastic Data services specialist to join our Dutch team to help us serve and grow a range of accounts in different industries. You will focus on client services and support as well as data management. Your responsibilities will include execution of SLAs, maintenance of client systems, implementation of new systems and keeping clients satisfied. As data is at the core of our products, you will need to have knowledge of and experience in working with and processing data.

What you'll do

  • Loading and processing of client data, using ETL technology and more manual procedures
  • Pro-actively check automated jobs and services that are running on client systems to prevent clients from alarming us of things which are not working (daily)
  • Be responsible for the classification of data and dealing with changes in data files
  • Create databases in a development environment
  • Do checks after processing of data and report strange trends
  • After validation of data, migrate it to the live environment and deliver it to the client
  • Communicate with clients regarding data (timing of delivery, discussing changes, discussing outliers)
  • Communicate with third-party data vendors in case of data anomalies or missed deliveries
  • First point of contact for clients when they have questions with regards to the data they see
  • Where possible, identify steps in the process which can be automated and come up with a plan to automate
  • Give training and support usage to the client
  • Perform regular health and performance checks for delivered solutions
  • Preparing and partaking in quarterly reviews and SLA reviews at his clients

Skills and Qualifications

  • MBO or HBO degree
  • 3-5 years of relevant experience
  • Experience with Excel
  • Affinity and previous experience with data
  • Be proactive, organized and have an eye for detail
  • Be able to work independently and take responsibility
  • Good communication skills
  • Good command of the English language, the Dutch language is a plus

What you can expect from us

  • Competitive salary and benefits
  • Pension scheme 100% paid by the company
  • 24 holidays (based on full time)
  • Opportunities for personal and professional growth
  • Working in a highly innovative company with colleagues that are there to help you learn and grow
  • A friendly atmosphere and a fun, young and international team
  • Regular team and company events
  • Flexibility in combining working from home/working from the office
  • Support with home office equipment
  • Reimbursement of travel expenses

Apply now


Team pics (1)

Contact Gioya Bouwman for more information about this position

Company Information

ScanmarQED is an innovative and successful IT company that provides marketing insights & analytics solutions across the globe. We offer a portfolio of powerful software and services to monitor sales, brand health and analyze the effectiveness of marketing efforts. ScanmarQED software as a service harmonizes all forms of marketing-related data sources (e.g. retail ePOS, survey, media, pooling, ex-factory and/or social data) into a single set of dashboards. This allows companies to easily identify actionable insights and optimize future marketing efforts, enabling better budget allocation and more accurate demand forecasting.  

ScanmarQED is headquartered in the Netherlands with offices in London and Chicago and services an impressive client base consisting of many top-tier international clients across a variety of industries, including Retail, Healthcare, Food & Beverages, Tech, Media & Consumer Research. 

We are an equal opportunity employer; we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender or gender reassignment, disability or race including colour, nationality, ethnic or national origin.