ScanmarQED: About us

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Intake

Together, we examine the current state of your business and explore your desired goals. We use the defined status quo to identify the required improvements.

Business case

We create a business case based on the required changes and calculate the ROI to gain support for the implementation.

Solution

Once we have defined the most impactful solution for your business, we set up a roadmap to outline the implementation timelines and milestones.

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Contracting

We set up contracts to formalize our cooperation and iron out the last kinks together.

Kick-off

In the kickoff, project teams on both sides align on project specifics and action items that need be executed.

Deploy software

In the deployment phase, we make sure the system is properly implemented according to the parameters defined in the solution phase.

Onboard and train users

We provide in-depth onboarding and training for end-users to ensure that your team will completely utilize the platform and unlock its full potential.

Workshops

We run in-house workshops to help your team identify and properly manage the key scenarios that will arise based on your business situation.

Service desk

Our managed services team is available to provide your team with tailored and expert support when required.

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E-learning

Your team can consult our e-learning center — with its wide range of resources— to self educate on optimal usage of all the modules within the platform.

Knowledge base

Our Knowledge Base contains a vast amount of knowledge articles, how-to videos, and software walkthrough guides, that explain in great detail the specifics and functions of all features.

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Health & performance checks

To ensure maximum performance and uptime of the platform, our service includes periodic health and performance checks on the key components of your environment.

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Training

As an addition to the startup onboarding and training, our experts provide extra, in-depth training where your team works with their own data to tackle business-specific scenarios at hand.